Privacy Policy

1. What we collect

When you accept a quote we collect your name, email, postcode, and preferred payment method. If you contact us, we also keep a copy of your message.

2. How we use it

We use your details solely to issue shipping labels, process payments, and respond to your enquiries. We never sell your data.

3. Lawful basis

We process your data under the contract we enter when you accept a quote, and to comply with our legal and tax obligations as a UK company.

4. Retention

Transaction records are kept for seven years to meet HMRC requirements. Marketing data, if you opt in, is kept until you ask us to remove it.

5. Your rights

You have the right to access, correct, or delete your personal data, and to lodge a complaint with the ICO. To exercise any of these rights, email hello@primephonetrade.co.uk.

6. Cookies

This site uses only essential cookies required to function. No third-party tracking or advertising cookies are set.

7. Contact

These terms are a placeholder. Replace with policy reviewed by a qualified legal adviser before launch.